Whenever you want to access Citrix, go to and log in with your username, password, and two-factor code. The website to do so (accessible only on campus) is. CTX137494 is great for performing a cleanup process, albeit with some limitations. Type ReceiverCleanupUtility.exe /silent and press Enter. Alternatively, you can download an application for your computer.įollow these instructions to sign in and activate your token. If you wish to run the utility in unattended mode, follow the steps below: Open the command prompt/PowerShell, and navigate to the folder containing the Citrix Receiver Cleanup utility. Search for “VIP Access” on your smartphone (iOS or Android) and download the app. Citrix is the secure environment for accessing health system applications remotely. You can save this file to your computer and double-click it each time you want to launch into Citrix. If you’re on the Mount Sinai network (on campus, Aron Hall, couples housing, etc.):Ĭlick “Applications Web Based” at the top right, go to Citrix Desktop, and “Download ICA file for Citrix Desktop”. “DavidComputer”, not “David’s Computer”). If you’re using a Mac, go to System Preferences -> Sharing and change your computer name to something without any spaces (e.g.